Terms and Conditions
Last Updated: May 21, 2025
1. General
The Cozy Cycle is a wellness brand offering both subscription-based and one-time purchase boxes, thoughtfully curated to support you during your menstrual cycle. By using our website, you agree to comply with and be bound by these Terms.
2. Subscriptions
By enrolling in a subscription, you agree to recurring charges that will be billed to your selected payment method at the frequency you choose.
Billing & Renewal:
- Subscriptions automatically renew unless canceled.
- You will be charged on the same day of each month (e.g., every 30 days).
- Subscription changes or cancellations must be made at least 48 hours before your renewal date to avoid being charged for the next cycle.
3. Shipping
We currently only ship within the U.S. Please allow 3–5 business days for order processing and delivery, depending on your location. You will receive a tracking number once your order has shipped.
4. Returns & Refunds
We proudly offer a 90-Day Money-Back Guarantee. If you're unsatisfied with your product or it arrives damaged or defective, you may request a refund within 90 days of your purchase.
To begin the refund process, email us at info@yourcozycycle.com with a brief description of why you’d like to return the product so we can better serve you.
Please note:
- Refunds will be issued to the original payment method.
5. Cancellations
You may cancel your subscription at any time by logging into your account or contacting us at info@yourcozycycle.com.
Your cancellation will apply to future boxes. If you’ve already been billed for your upcoming box, your cancellation will take effect starting with the next cycle.
6. Product Availability
All products are subject to availability. In the event an item is out of stock, we reserve the right to substitute it with a product of equal or greater value.
7. Pricing and Promotions
All prices are listed in U.S. dollars. We reserve the right to adjust pricing, discontinue items, or modify promotional offers at any time. Promotional codes cannot be applied retroactively to past purchases.
8. Limitation of Liability
To the fullest extent permitted by law, The Cozy Cycle shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
9. Privacy
We respect your privacy. Please review our Privacy Policy at the following link to understand how your data is collected, used, and protected:
https://yourcozycycle.com/privacy-policy (or download it directly).
10. Contact Us
Have questions or need support? We’re here for you.
Email: info@yourcozycycle.com
Thank you for being part of The Cozy Cycle.
We created this with your comfort in mind—*for the moods, the mess, and the magic.*