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Have Questions? We have answers!
How does the Cozy Cycle subscription work?
When you sign up, you choose your delivery cadence (every month, every 8 weeks, etc.). We bill your card on the day you subscribe and on each renewal date, then curate and ship your personalized box straight to your door—no extra steps required.
Can I fully customize the items in my Cozy Cycle box?
Absolutely! In your online dashboard, simply select the exact pads, tampons, liners, warming patches, tea blends, and self-care treats you want for each cycle. You can adjust quantities and swap products any time before your next shipment.
When will I be billed, and how often will my box arrive?
Your first payment is processed immediately upon subscribing. After that, we bill you on the same calendar day at your chosen frequency (e.g., monthly). Once billed, your box typically ships within 1–2 business days and arrives within 3–5 business days
How do I skip, pause, or cancel my subscription?
Log in to your Cozy Cycle account and go to “Manage Subscription.” From there you can:
• Skip a shipment for one cycle
• Pause all future orders indefinitely
• Cancel entirely with no penalties
Changes must be made at least 48 hours before your next billing date.
We carry:
• Organic Cotton Pads (petite, regular, heavy, overnight)
• Applicator Tampons (light, regular, super)
• Liners (everyday, ultra-thin)
Plus warming patches, herbal tea blends, and bonus self-care treats in each box.
Yes. All our pads and liners use GOTS-certified organic cotton top sheets and biodegradable cores. Our tampons are 100% organic cotton, free of chlorine and synthetic fibers. We package everything in PCR (post-consumer recycled) mailers.
We ship to all 50 U.S. states (including Alaska and Hawaii). Subscription orders enjoy free shipping, while one-time purchases incur a flat $5 shipping fee. You’ll see exact delivery estimates and tracking info in your account once your box ships.
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